Vision Clarity Optical – Terms and Conditions of Online Sales

1. Introduction

Welcome to Vision Clarity Optical’s online store. These terms and conditions govern your use of our website and the purchase of eyeglasses from us. By accessing or using our website and purchasing eyeglasses, you agree to be bound by these terms and conditions.

2. Definitions

  • “Vision Clarity Optical,” “we,” “us,” “our” refer to Vision Clarity Optical, the seller of eyeglasses.
  • “You,” “your” refer to the customer purchasing eyeglasses from our website.
  • “Eyeglasses” refer to prescription eyewear, including frames and lenses, as well as non-prescription sunglasses and related accessories sold on our website.

3. Ordering Process

  • By placing an order through our website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
  • Orders are subject to availability. We reserve the right to refuse or cancel any order for any reason at any time.
  • We require that dispensing and taking measurements for eyeglasses be done in-person at one of our physical locations. Online orders are for frame selection and prescription submission only.
  • Upon placing an order, you will receive an email confirmation. This email acknowledges receipt of your order and does not constitute acceptance of your order. Acceptance occurs when we confirm the availability of the chosen frames and prescriptions.

4. Pricing and Payment

  • All prices for eyeglasses and associated shipping fees are displayed in Canadian Dollars (CAD) and are inclusive of applicable taxes.
  • We reserve the right to adjust prices at any time without prior notice.
  • Payment must be made in full at the time of placing your order. We accept payment via [Payment Methods Accepted].
  • We use secure payment processing to ensure the confidentiality of your payment information.

5. Shipping and Delivery

  • We strive to dispatch orders within [X] business days from the date of payment confirmation.
  • Delivery times may vary depending on your location and the chosen shipping method. We are not liable for delays caused by shipping carriers or customs procedures.
  • Risk of loss or damage to the eyeglasses passes to you upon delivery.

6. Returns and Exchanges

  • We offer a [X]-day return or exchange policy for unused eyeglasses in their original condition, including all packaging.
  • To initiate a return or exchange, please visit one of our physical locations with the eyeglasses and proof of purchase.
  • You are responsible for return shipping costs unless the eyeglasses are defective or an error has been made in fulfilling your order.

7. Warranty

  • We provide a [X]-year warranty against defects in materials and workmanship for our eyeglasses.
  • This warranty does not cover damage resulting from misuse, accidents, alterations, or unauthorized repairs.

8. Limitation of Liability

  • To the maximum extent permitted by law, Vision Clarity Optical shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or the purchase of eyeglasses from us.

9. Governing Law and Jurisdiction

  • These terms and conditions are governed by the laws of Canada.
  • Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts of Canada.

10. Amendments

  • Vision Clarity Optical reserves the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

11. Contact Information

  • If you have any questions or concerns regarding these terms and conditions, please contact Vision Clarity Optical at
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